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A publicly listed IT services company headquartered overseas launched a strategic team optimization initiative for its Chinese operations, involving 30 employees across its offices in Great China. To ensure a dignified transition for the team and preserve its employer brand, the company partnered with us to deliver targeted Employee Outplacement Services—with a focus on on-site support, executive search linkage, and holistic consultative care.
1. Resource & Stakeholder Alignment Pressures The client faced tight budget constraints, alongside the need to manage internal communication transparency. Aligning top management’s expectations—especially around handling sensitive employee information (e.g., performance records, career aspirations) with strict confidentiality—was a key challenge.
2. Service Consistency & Measurable Outcomes Ensuring uniform service quality across Great China regions was complex. The client also demanded tangible results, requiring us to demonstrate the direct impact of resume revisions, interview training, and executive search referrals.
3. Alignment with 3rd Vendor Dynamics Differences in service content, quality standards, and fees required careful consensus-building. Additionally, measuring the intangible value of outplacement (e.g., emotional support vs. direct job placement) posed communication challenges with the client.
We structured our support around four integrated pillars, aligning with industry-leading outplacement frameworks:
1. Career Counseling and Planning
· Conducted personal assessments to identify employees’ technical strengths (e.g., cloud architecture, agile development) and transferable skills.
· Collaborated to determine career goals—whether employees sought technical specialization, management roles, or industry transitions.
· Formulated custom career plans that mapped skills to China’s IT sector trends (e.g., AI, cybersecurity talent demand).
2. Market Information and Resource Provision
· Delivered industry trends analysis for Great China’s tech landscapes, highlighting high-growth sub-sectors.
· Provided job information and recommendations via our exclusive network, including unadvertised roles at multinational tech firms and innovative local enterprises.
3. Job Search Skills Training
Addressing employees’ specific gaps (e.g., translating technical work into compelling narratives):
· Resume writing guidance: Reworked CVs to emphasize project impact (e.g., “Led a team to deliver a microservices architecture that reduced downtime by 40%”).
· Interview skills training: Conducted role-playing sessions for technical deep dives (e.g., algorithm optimization) and behavioral questions (e.g., “Describe a time you resolved a cross-functional conflict”).
· Online job search guidance: Taught strategies for leveraging LinkedIn, tech-specific job platforms, and recruiter networks.
4. Psychological Support and Counseling
· Offered emotional counseling to address stress from career uncertainty and rebuild professional confidence.
· Provided stress management tools (e.g., mindfulness techniques) to help employees navigate interviews and new role onboarding.
5. Executive Search-Driven Job Referrals
Leveraging our executive search expertise, we cross-matched employees’ profiles (technical stack, project experience, career goals) with active open roles (e.g., senior software engineer at multinationals, system architect positions at local enterprises). Qualified candidates were directly referred to hiring managers, bypassing initial screening.
· Engagement & Satisfaction: 100% of employees attended on-site workshops, with 95% rating content “highly relevant” in post-service surveys.
· Resume & Interview Success: All 30 employees finalized polished resumes; 12 received interview invitations within 2 weeks of resume deployment.
· Job Placement: 8 employees were matched via executive search referrals, and 5 secured offers within 1 month—shortening their job search cycle by 30% versus industry benchmarks.
Client Feedback
“The combination of technical training and holistic career counseling made all the difference,” noted the client’s China HR Director. “Our employees didn’t just find new jobs—they gained clarity on their long-term paths, which speaks volumes about the service’s depth.”